Voicemail Settings

1. Press the voicemail button and put in your 4-digit pin code followed by the “#” button(default pin is your extension#).
   
2. Press “0” for mailbox options
   
3. Here are the following options you can change:
   

1. Dialing “1” allows you to change your greeting message..
   
2. Dialing “2” allows you to change your busy message(recommend keeping it the same as your greeting message).
   
3. Dialing “3” allows you to record your name.
   
4. Dialing “4” allows you to record a temporary greeting(good for Holidays).**This will override your main voicemail message.** 
   
5. Dialing “5” allows you to change your voicemail PIN number
   
6. Dialing “*” allows you to restart the voice menu prompts.
   

*We recommend configuring the highlighted options.*

Using Call Parks

If you are currently on a call with someone and you want to park them:

1. Press the call park button( which is usually indicated as SP1 or SP2)
   
2. Wait until the button light changes from GREEN to RED which will complete the parking process.
   

To pick up a call park:

1. Press the call park button( which is usually indicated as SP1 or SP2)
   
2. Wait until the button light changes from RED to GREEN. Once it turns GREEN, you can start your conversation.
   

*Note: If you don’t wait until the light turns GREEN, there will be a slight delay in the beginning of your conversation. 

Transferring Calls

1. Press the button or the soft key on your screen that says “Transfer.”
   
2. ​Select the “Blind Transfer” soft key that is on your screen to confirm the transfer.
   
3. Type in the number you want to transfer to.